Privacy Policy

Privacy Policy

At Reach Dyslexia and Education Services, we are committed to protecting the privacy and personal information of our website visitors and service users. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and utilise our services. Please read this privacy policy carefully to understand our practices regarding your personal information.

1.  Information We Collect

We may collect personal information directly from you when you visit our website, register for our services, subscribe to our newsletter, or contact us for inquiries. The types of personal information we may collect include:

• Name
• Contact information (including email address, phone number, and mailing address)
• Demographic information (such as age, gender, and location)
• Educational and professional background

2.  Use of Personal Information

We use the personal information collected from you for the following purposes:

• To provide and improve our services
• To personalise your experience on our website
• To respond to your inquiries and provide customer support
• To send you newsletters, updates, and promotional materials
• To conduct research and analysis for the improvement of our programs
• To comply with legal obligations

3.  Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4.  Information Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

5.  Data Sharing

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are required to maintain the confidentiality and security of your personal information.

We may also disclose your personal information:

• To comply with legal obligations or respond to lawful requests from public authorities
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with our services
• To protect the personal safety of users of our services or the public

6.  Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyse trends, administer our website, track users’ movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

7.  Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8.  Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us, and we will take steps to delete the information.

9.  Your Rights

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, except where we are required to retain it for legal or legitimate business purposes. To exercise these rights or for any inquiries regarding your personal information, please contact us using the information provided below.

10.  Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.

11.  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Email: admin@reachdyslexia.com

Last updated: 13/10/2023